11th June 2018
« All Articles
Usage and adoption metrics are often used by information services and knowledge professionals to measure the success of their service or platforms. However, such metrics may have questionable value when benchmarked against other organisations because the numbers are often not directly comparable and have little meaning outside the context of the organisation they are from. Qualitative comparisons tend to have more value. In this article Steve Bynghall looks at how to get the most value from metrics and improve your information service.
Access to Jinfo articles and reports is a benefit of a Jinfo Subscription.
Please sign in here so that we can check your access to this item:
If this item has been shared with you by a colleague, please request a MyJinfo account.
Gain access to this article with a Jinfo Subscription. It will help your organisation:
Benefits and Pricing
Submit the Subscription Question form to find out if someone in your organisation already has a subscription or to discuss your questions or requirements.Or use the 'Text Chat' button at the bottom-right of this page for immediate assistance.
Claire LaybatsHead of Commercial Developmentclaire.firstname.lastname@example.org
About this article
Related Subscription Articles:
Related Subscription Reports:
Back to top ^
Login to MyJinfo if you already have a Jinfo Subscription
"The Information Centre of Excellence - commercial, consultative, collaborative"
Jinfo's flexible model of the Information Centre of Excellence provides a framework for any information team - any size, industry, or range of services - to operate nimbly in our changing world. (January - March 2020).
Research Focus »
... more items ...
Visit the Blog »
... more articles ...
... more reports ...
All Content »
© Jinfo Limited 1997-2020 · Cookies, Privacy, Legal