24th January, 14th February and 7th March 2018
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You have a future-proofed information service when you can:
A future-proofed information service makes the most of today’s opportunities, and creates an environment of continuous improvement to handle whatever comes next.
A three-session Community experience
This three-session series of Community discussions, supplemented with assignments between each session, gives you the tools to take control of the future.
Based on Jinfo’s benchmarking research on the most successful information teams, these sessions and resources offer practical activities and drive discussion with peers on articulating value, strengthening pillars of service and prioritising customers.
What to expect
Prior to the start of the first session, you'll receive the workbook. Each session is run as a typical Community session, with facilitated discussion based on Jinfo's research findings, and activities to prompt new ways of thinking. Each session is run via web-based meeting and lasts an hour.
Between sessions, you'll have short assignments to deepen the learning and share with your team; each assignment takes no more than 45 minutes to complete.
Following the final session, you are invited to complete the draft plan at the back of the workbook and submit it for review and comments.
Please note: This is a three-session experience, and each session builds on the one prior. We recommend prioritising these sessions as you would an out-of-office workshop or conference, to ensure you get the full value. You may find it helpful to attend with or share the responsibility with a team-member if you have any concerns about scheduling.
"Future-proof your information service" is included in your Community subscription.
We also offer the unique opportunity to register for this three-session series with a payment of £450 registration fee (+VAT where applicable).
These sessions build on each other; when you register, you are registering for all three sessions in the series.
NB: Registration closes 24 hours prior to the first session. Once the first session runs, this registration page will show "Ended", even if other sessions have not yet run.
Complete the form to register. When your registration is approved, you will receive details to join the teleconferences. We will also confirm your details for invoicing, if applicable.
If you have a question about this event, or are unsure if you have Community access on your subscription, please contact us.
Slide presentation and notes
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Jinfo's flexible model of the Information Centre of Excellence provides a framework for any information team - any size, industry, or range of services - to operate nimbly in our changing world. (January - March 2020).
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