Jinfo Subscription Report Community deck - balancing end-user and expert services, to build a Centre of Excellence
Jinfo Report

Wednesday, 22nd May 2019 Sign in to MyJinfo or create an account be able to star items Subscribe via RSS to get updates as soon as Subscription Reports are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn


The Jinfo model of an Information Centre of Excellence calls for information teams to balance two needs: enabling end-users and delivering expert information services.

In this Community session we'll share our research and facilitate discussion on building a strategy that speaks to both of these needs, and keeps them in balance with the goals and character of the organisation.

This is a great opportunity to discuss Jinfo's unique Centre of Excellence model with facilitator Rebecca Brizi, who can provide real-world examples to work through how to balance these two goals, including the skills, services, tools and partnerships you need for each.

This is the slide deck and speaker notes from the Jinfo Community session "Balancing end-user and expert services, to build a Centre of Excellence", which ran on 16th May 2019

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Claire Laybats, Head of Commercial Development

Claire Laybats
Head of Commercial Development

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