Wednesday, 22nd May 2019
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The Jinfo model of an Information Centre of Excellence calls for information teams to balance two needs: enabling end-users and delivering expert information services.
In this Community session we'll share our research and facilitate discussion on building a strategy that speaks to both of these needs, and keeps them in balance with the goals and character of the organisation.
This is a great opportunity to discuss Jinfo's unique Centre of Excellence model with facilitator Rebecca Brizi, who can provide real-world examples to work through how to balance these two goals, including the skills, services, tools and partnerships you need for each.
This is the slide deck and speaker notes from the Jinfo Community session "Balancing end-user and expert services, to build a Centre of Excellence", which ran on 16th May 2019
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Claire LaybatsHead of Commercial Developmentclaire.firstname.lastname@example.org
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"Creating an Information Centre of Excellence"
This Research Focus defines the characteristics shared by successful information centres who we define as "Information Centres of Excellence". (April - June 2019).
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