Thursday, 21st November 2019
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Altarama's RefTracker is a browser-based solution for managing reference and information requests. It focuses on request management operations and can easily customise forms and workflows to align with its clients' needs and challenges. Its clients are based all over the world but are primarily those within an organisation with a library request function, including those working in national and state libraries, museum and archive services, federal and regulatory services, as well as a host of corporate clients in sectors such as banking and finance, defence, energy, healthcare, insurance, law, manufacturing, media, pharma and publishing.
We take a comprehensive look at the product to find out what's changed since we reviewed it last year.
By Scott Vine
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