Jinfo Subscription WebinarRisk assessment on information service quality - find your strengths
Jinfo Webinar

19th May 2020 Sign in to MyJinfo or create an account be able to star items Subscribe via RSS to get updates as soon as Webinars are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn
[Focus: Risk Assessment]

Description

Jinfo's article, "Risk assessment on information service quality" identifies four facets to analyse to answer the question: how do you maintain high quality service through sudden change and disruption?

Review the worksheet, then review this recorded webinar, where our analyst walks through how to complete the analysis of strengths and challenges on operations, staff, customer service and value. Get a practical overview through this 30-minute session to make progress with assessment and prioritisation of risks.

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