19th May 2020
[Focus: Risk Assessment]
Jinfo's article, "Risk assessment on information service quality" identifies four facets to analyse to answer the question: how do you maintain high quality service through sudden change and disruption?
Review the worksheet, then review this recorded webinar, where our analyst walks through how to complete the analysis of strengths and challenges on operations, staff, customer service and value. Get a practical overview through this 30-minute session to make progress with assessment and prioritisation of risks.
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Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.
Focus on Value Chain
Director of Research Robin Neidorf describes the benefits of a Consulting Pilot on Value Chain, to tailor this process to your needs and environment:
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Consulting Pilot on Value Chain