19th May 2020
[Research Focus: Remote Teams]
Jinfo's article, "Risk assessment on information service quality" identifies four facets to analyse to answer the question: how do you maintain high quality service through sudden change and disruption?
Review the worksheet, then join this Webinar, where we'll walk through how to complete the analysis of strengths and challenges on operations, staff, customer service and value. Bring your questions, and get a practical overview through this 30-minute session to help you progress with assessment and prioritisation of risks.
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"Remote Information Teams"
If you're newly remote, you may feel like you've been thrown into a mysterious culture where you sort of speak the language but sort of not. Use Jinfo's "Focus on Remote Information Teams" to become fluent: