This model looks at information teams that report into procurement or finance and some of the strengths and weaknesses of this reporting structure, including some recommendations on what to invest in and how to make the most of your expertise to support your organisation's goals. Other...
Content purchasing professionals can sometimes lock horns with their colleagues in procurement. In this report we look at how to bring together the varying priorities and perspectives - as well as how to find areas for collaboration. We explore areas including cost vs value, risk management,...
In the second article exploring the similarities between the roles of information and procurement professionals and the mutual expertise that can be exchanged as part of that, we look at how procurement professionals can develop awareness about content purchasing as well as the top four things we believe anyone involved with content licensing should know.
The most important characteristics for an Information Centre of Excellence to embody are defined here. Better yet, they're achievable with support from Jinfo's bevy of resources in this Research Focus.
Information and procurement professionals' roles often overlap and their mutual expertise can bring value to their work. This article contrasts the perspectives and priorities of information and procurement teams and looks at the opportunities for collaboration between them.
Read our highlights from content and events in our Research Focus, "Creating an Information Centre of Excellence". Andrew Lucas guides us through the models, research, practitioner articles and interviews as well as webinars and Community sessions which will help you map your services and practices against those of the most successful information teams.
Chris Porter digs into recent Jinfo perceptions about how vendors treat them as customers and asks two long-established vendors - Dow Jones and LexisNexis - and one newer market entrant - Diligencia - how they capture and respond to customer needs and requests.
Jinfo's Centre of Excellence model creates clarity for information teams. We provide a research-based framework for developing what teams already are working towards while offering a roadmap for further planning, decision-making and service reengineering.
An Information Centre of Excellence delivers information and insight throughout an organisation through two primary mechanisms. Discover our articles, reports, webinars and Community sessions which build on Jinfo's flexible model, grounded in years of research, to describe, analyse and explain...
As part of Jinfo's Research Focus, "Creating an Information Centre of Excellence" , we surveyed 54 respondents from a range of industries, locations, and organisation sizes. We asked for their comments on three key strands of service: setting strategy, delivering expert services and...
Information professionals inform, educate, and persuade internal and external audiences as a natural part of their jobs. You will have opportunities for public speaking and making presentations, whether to small groups for a "lunch and learn", internally to your organisation to pitch new services, or at an event in front of hundreds of your peers. Trust in your ability to deliver expert services is enhanced if your speaking and presentation skills reflect preparation, polish, and confidence. This article offers practical tips for crafting better presentations and speaking with ease.
Through its research, Jinfo has consistently found that strategic planning, team optimisation, and customer communications are vitally important when it comes to evolving into Centres of Excellence, but information teams don't always exhibit these characteristics. This article looks at how to...
In the last of our articles on Jinfo's latest survey we look at how information teams apply the elements of Jinfo's Centre of Excellence model to their work and planning. Robin Neidorf examines some of the key skill areas, temperaments and characteristics needed to run a successful Centre of Excellence, from consulting and project management to commercial and more.
Negotiating with information suppliers is a key skill needed by information professionals but is often faced with trepidation. This article looks at how to break down the negotiation process into more manageable parts so as to get the best outcome for everyone involved in supplier management and negotiations..
In our second article reporting on Jinfo's survey results on what makes an Information Centre of Excellence, we asked respondents about the core characteristics of an Information Centre of Excellence. We discuss the use of technology as well as the importance of stakeholders and partners.
In this article, we explore the results of part one of our latest research survey which focuses on how information teams apply the elements of Jinfo's Centre of Excellence model to their work and planning. Respondents came from a wide range of industries, locations, and organisation sizes and were asked to identify how important each of the three core functions of an Information Centre of Excellence was to the work of their department.
Information services teams who create a Centre of Excellence need to consider how they represent themselves to their users and stakeholders throughout their organisation. This article explores a few ideas and suggestions to help you do this, including building an effective online presence and how you can do this.
Information professionals have a unique set of skills that organisations really need but tend to overlook and underuse. Even when there are priority projects where information management is important, sometimes external consultants are the first point of call. You know you make a strategic contribution to your organisation and so does your boss but do your senior stakeholders and users know? This article looks at some ways you can highlight the strategic contribution you make and start to break down some of the outdated stereotypes and perceptions.
One of the biggest challenges facing information teams is balancing the time they invest in the urgency of the inbox against the bigger picture of where they know they need to go. The centrepiece of Jinfo's Information Centre of Excellence model is a focus on information strategy - you can't maintain that focus if your attention is constantly being pulled in a dozen directions. The best information teams use strategy on an ongoing basis and this article looks at how you can better optimise the time you have to do this.
When designing an information strategy, it's important to achieve a balance between meeting end-user needs and the overall business strategy of the organisation. This presents a challenge to the information professional who must consider other competing demands. Chrissy Street highlights what to think about when designing your information strategy whilst keeping in mind a balance between meeting end-user needs and strategic business needs.
This Research Focus defines the characteristics shared by successful information centres who we define as "Information Centres of Excellence". (April - June 2019).
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23rd May 2019
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