How does Jinfo's benchmarking research apply to professional services and legal firms? What do similarities and comparisons between those sectors and with the whole dataset tell us about how the best information centres function or how you could use the data to sharpen up your service or request additional staffing? Rebecca Gebhardt Brizi reports.
Use Jinfo's model to map how stakeholder relationships can affect the successful introduction and uptake of technology, and how organisational-wide projects can be encouraged to flourish. Produced by Robin Neidorf
It is important for information teams to identify, capture and analyse information which will help them improve their processes, ensure that they are using the right resources to achieve their goals, and demonstrate value to their stakeholders. Senior information managers and professionals working in the manufacturing sector took part in a Community session to compare and contrast Jinfo's benchmarking research findings specifically between the manufacturing sector and other industries. This article provides a view of those findings and offers some ideas on their practical application.
The theme of the Jinfo Research Focus, "Benchmark information roles - Jinfo models of excellence" is how teams measure and benchmark their information service against others. Sophie Alexander reports on a webinar which looked at how you go about measuring value by engaging with stakeholders and using the right data and metrics, rather than measuring everything.
This mini review looks at Vable Inbox, an email management and forwarding tool for information managers and librarians in sectors from Vable's traditional stronghold of legal to its growing customer base in other areas, such as insurance, healthcare and pharmaceutical. We review how Vable Inbox can save time and create efficiencies, better surface and direct information, and we look at plans for future development.
Information teams in financial firms have specific concerns relating to that industry and this was reflected in a recent Community session which looked at benchmarking data and how this year's results shed light on best practice in the financial services and insurance arenas.
Moving away from spreadsheets, emails and to-do lists can be difficult, but there are tried-and-tested tools available to help you manage subscriptions, project management and enquiries. A recent webinar discussed the challenges that automation can solve, surveyed the tools that can improve workflow, and presented the next steps towards making your centre more strategic.
Systems for curating and delivering current awareness have come a long way with the advent of social media. Whilst RSS and more traditional methods of searching still have their place, curation platforms that use the "wisdom of the crowd" are a valuable addition in extracting and aggregating fresh information whatever the topic. This article looks at emerging sources of information for current awareness, how social media aggregators bring value to your current awareness service, and how sustainable and reliable the technology is.
Senior information managers from pharmaceutical and life science sectors were invited to join an online Community session to discuss the results of Jinfo's Research Focus, "Benchmarking information roles - Jinfo models of excellence". This article looks in more depth at some of the key research findings and offers several tips on practical application of the research.
Clive Snell gives an insight into the speakers and key themes for ConTech 2018, a new event focusing on data science, AI and emerging technologies, taking place in London in November.
Iconitel Consulting & Software Services specialises in the management of information resources and offers a unique set of solutions ranging from comprehensive research portfolio management engagements to automated software solutions. Andy Tattersall recently caught up with Iconitel's executive partner, Joanie Olivier, to find out about the company and its products, AREUS and AREUSConnect, and what the future holds.
Use Jinfo's model to see what the common pitfalls and less than optimal practices are in automation and optimisation, and how to move towards best practice in your own information centre and organisation. Produced by Robin Neidorf
How can an information department develop its work processes so that it's constantly providing value to the larger organisation? This is something Jinfo set out to explore in a recent Community session and this article looks at some of the issues raised including how to define value, how to incorporate it into the work you do and some practical tips on future-proofing your work and aligning with corporate goals.
How best to disseminate information within an organisation is a topic that continually preoccupies information professionals and this article looks at the some of the different variables and approaches that need to be considered to help work out the best channels for effective evaluation of messaging channels.
This Jinfo model for current awareness provision reflects what we have identified as best practice for information teams providing current awareness services. It will help you to take a close look at what is time-consuming at each step in this model, and then consider ways to apply technology to...
Comparing our information services to others and looking for ways to improve them is vital for any information team. A recent webinar focused on Jinfo's benchmarking research in this area and this article reports on its findings, looking specifically at the data provided by information teams in relation to reporting lines, services and customers, and measuring value, and how they use it to demonstrate value to their organisations.
Join our webinar and Community sessions and find out how you could apply the learnings from our benchmarking research to your organisation.
The final insight from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence" is around measuring and influencing the value you bring to the organisation. Find out more from our director of research, Robin Neidorf.
We asked one of our subscribers what they found most useful and what resonated most with them in the Research Focus, "The information team with the right stuff", in areas from the importance of knowledge in context to fully understanding research needs and how to motivate team members.
The second insight from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence" is around using technology to save time and create value-add. Find out more from our director of research, Robin Neidorf.
This Research Focus provides tools, research and the original data you need to evaluate your current awareness provision and plot where you are in the movement towards intelligence systems. (October - December 2018).
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Latest: Jinfo Newsletter No.506 08 Nov 2018
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