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With benchmarking, the context of data is just as important as the numbers and with Jinfo's valuable benchmarking data we can help you communicate more effectively with stakeholders and customers or find out how our Consulting workshops can help you tailor our insights to your unique situation.
If you're an information manager working with content, you'll need to know about APIs. This article looks at what APIs are, how they can be used, what propelled their growth, and the benefits of using APIs from an information manager's perspective. Plus, we examine what to look out for when considering their use within the organisation, along with some useful resources to learn more about them.
Jinfo's research on discovery tools and priorities looks at the adoption of technology for content discovery by information professionals across a range of industries. Now in its third year, we set out to build on research from the last two years with a focus on science-based research...
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In this fourth part of our report on Jinfo's research on discovery tools and priorities and the adoption of technology for finding content, we explore the importance of discovery through a single point of entry or back-end integration and which groups of users benefit most from this. We also find out which products or platforms respondents were using for this purpose.
Jinfo's research on discovery tools and priorities looks at the adoption of technology for content discovery by information professionals across a range of industries. The third part of our report looks at how survey respondents keep abreast of technology developments, whether it be training and workshops, updates from technology vendors, or professional associations. Also included are links to conferences and training workshops of value to those in information professional roles.
Jinfo's research on discovery tools and priorities looks at the adoption of technology for content discovery by information professionals across a range of industries. This second part of our report continues to look at how information professionals are engaging with new technologies and, in particular, at definitions of "discovery" and topics of interest within technology.
Now in its third year and building on research from the past couple of years, Jinfo's research on discovery tools and priorities looks at the adoption of technology for content discovery by information professionals across a range of industries. This first part of our report looks at the types of industries that respondents work in, as well as their target markets.
In the age of measuring value, it's important to be able to determine the ROI of your current awareness service. Jinfo's model breaks down the variables of value and guides you through the process of determining what you're trying to achieve, how well you are achieving it, and the balance of...
The information centre may be subject to sudden changes in reporting lines and often does not get a say in this. But when they do have advance notice, they need to make a good case for themselves to ensure they have a preferred position in any reorganisation. This article highlights some of the challenges faced by information groups who have encountered a shift in reporting line and the importance of creating or updating a strategic plan to ensure it's in alignment with the requirements of the new organisation.
Reporting is a key part of upward communication within an organisation, and information teams must use it to create an ongoing conversation with stakeholders and clients. This article looks at how information teams can create more effective reports that will allow them to confirm their expertise and influence an organisation’s outcomes.
Jinfo contributing editor Andrew Lucas provides an overview of the articles, models, research and tools published within the Jinfo Research Focus, "Benchmark information services - progressing towards transformation", looking at areas from the importance of tracking time to reporting lines and how to identify your peer group for benchmarking.
As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation" , we look at how the information team adds value to the business in six different areas, from growing revenue to smarter decisions. In each area we identify the steps you take in the value...
American Financial Group's Information Research Centre explains the benefits they find of tracking time, from demonstrating value to identifying most engaged customer groups. They also highlight the tool they use and the downfall of the tools they've used in the past.
We interview an information manager who has changed reporting line, to find out how that impacted on their services, stakeholders and how the information centre was valued and perceived. The article also includes tips and recommendations for others who may face a shift in reporting line.
Sean DeNora of PwC Canada's Research & Insights team gives his tips for solid contract negotiation and examples of where he's used a variety of techniques to negotiate more appropriate contracts for information tools and databases.
As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation", we identify which is the most influential datapoint for determining the highest value of and potential for your department in your organisation.
Now in its third year, Jinfo's benchmarking Research Focus is a unique resource specific to information professionals and essential for information centres around the world.
In this report you'll discover our top three insights from our director of research, Robin Neidorf plus links to help...
As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation" , we have added to the previous two years' worth of data in areas including organisational structure, team size, areas of strategic focus and approach to content purchasing and licensing. The...
We know that information expertise is a prerequisite when it comes to helping us make smarter decisions but being able to evidence this and measure its impact over time can be problematic. What we can do is try and document the characteristics of the environment in which this goal is achieved and how information services contribute to creating those characteristics, this article looks at how we can set about doing this.
Although information teams have long known that their services are essential to creating transparent business operations, it is difficult to demonstrate those contributions through metrics. Breaking down what it means to be "transparent", and then documenting your contributions to those smaller elements goes a long way towards making your value more visible and quantifiable, Robin Neidorf explains how to achieve this.
"Benchmark information services - progressing towards transformation"
This Research Focus gives you tools, analysis and the original data you need in order to benchmark your information service against peers. (July - September 2019).
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