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Click to view the article Claire Laybats Go from "what?" to "now what?" - Jinfo Consulting's benchmarking-based assessments
11th September 2019 Sign in to MyJinfo or create an account be able to star items

With benchmarking, the context of data is just as important as the numbers and with Jinfo's valuable benchmarking data we can help you communicate more effectively with stakeholders and customers or find out how our Consulting workshops can help you tailor our insights to your unique situation.

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Click to view the article Robin Neidorf Insight 3 from Research Focus on benchmarking - yes, you can measure impact
27th August 2019 Sign in to MyJinfo or create an account be able to star items

Are you confident that you've got the right metrics in place to demonstrate the value of your information service? Read our blog to doublecheck and find how you can move your metrics to the next level.

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Click to view the article Robin Neidorf Adopting technology for discovery 2019 (Single point of entry/back-end integration)
20th August 2019 Sign in to MyJinfo or create an account be able to star items

In this fourth part of our report on Jinfo's research on discovery tools and priorities and the adoption of technology for finding content, we explore the importance of discovery through a single point of entry or back-end integration and which groups of users benefit most from this. We also find out which products or platforms respondents were using for this purpose.

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Click to view the article Robin Neidorf Adopting technology for discovery 2019 (Keeping up with technology)
16th August 2019 Sign in to MyJinfo or create an account be able to star items

Jinfo's research on discovery tools and priorities looks at the adoption of technology for content discovery by information professionals across a range of industries. The third part of our report looks at how survey respondents keep abreast of technology developments, whether it be training and workshops, updates from technology vendors, or professional associations. Also included are links to conferences and training workshops of value to those in information professional roles.

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Click to view the article Robin Neidorf Adopting technology for discovery 2019 (Foundation - definitions and desires)
15th August 2019 Sign in to MyJinfo or create an account be able to star items

Jinfo's research on discovery tools and priorities looks at the adoption of technology for content discovery by information professionals across a range of industries. This second part of our report continues to look at how information professionals are engaging with new technologies and, in particular, at definitions of "discovery" and topics of interest within technology.

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Click to view the article Robin Neidorf Adopting technology for discovery 2019 (Introduction)
14th August 2019 Sign in to MyJinfo or create an account be able to star items

Now in its third year and building on research from the past couple of years, Jinfo's research on discovery tools and priorities looks at the adoption of technology for content discovery by information professionals across a range of industries. This first part of our report looks at the types of industries that respondents work in, as well as their target markets.

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Click to view the item Click to view the item Jinfo model - measuring the impact of current awareness
1st August 2019

In the age of measuring value, it's important to be able to determine the ROI of your current awareness service. Jinfo's model breaks down the variables of value and guides you through the process of determining what you're trying to achieve, how well you are achieving it, and the balance of...

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Click to view the article Robin Neidorf Insight 2 from Research Focus on benchmarking - do you have your measurements?
1st August 2019 Sign in to MyJinfo or create an account be able to star items

In order to benchmark your information service against other services you need data. Find out the top three variables you may be missing.

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Click to view the article Andrew Lucas Coping with reorganisation - working with a new reporting line
29th July 2019 Sign in to MyJinfo or create an account be able to star items

The information centre may be subject to sudden changes in reporting lines and often does not get a say in this. But when they do have advance notice, they need to make a good case for themselves to ensure they have a preferred position in any reorganisation. This article highlights some of the challenges faced by information groups who have encountered a shift in reporting line and the importance of creating or updating a strategic plan to ensure it's in alignment with the requirements of the new organisation.

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Click to view the article Rebecca Gebhardt Brizi Improving upwards communication - a model in action
22nd July 2019 Sign in to MyJinfo or create an account be able to star items

Reporting is a key part of upward communication within an organisation, and information teams must use it to create an ongoing conversation with stakeholders and clients. This article looks at how information teams can create more effective reports that will allow them to confirm their expertise and influence an organisation’s outcomes.

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Click to view the article Robin Neidorf Jinfo for content purchasing
9th July 2019 Sign in to MyJinfo or create an account be able to star items

Find out how you can adapt your thinking and approach to licensing to make the most of today's data options, and how the business context for value varies based on organisational goals and other factors.

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Click to view the article Andrew Lucas Guide to value in the Jinfo Research Focus - benchmark information services
5th July 2019 Sign in to MyJinfo or create an account be able to star items

Jinfo contributing editor Andrew Lucas provides an overview of the articles, models, research and tools published within the Jinfo Research Focus, "Benchmark information services - progressing towards transformation", looking at areas from the importance of tracking time to reporting lines and how to identify your peer group for benchmarking.

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Click to view the item Click to view the item Documenting the value chain
5th July 2019

As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation" , we look at how the information team adds value to the business in six different areas, from growing revenue to smarter decisions. In each area we identify the steps you take in the value...

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Click to view the article Sophie Alexander Why time measurement matters
5th July 2019 Sign in to MyJinfo or create an account be able to star items

American Financial Group's Information Research Centre explains the benefits they find of tracking time, from demonstrating value to identifying most engaged customer groups. They also highlight the tool they use and the downfall of the tools they've used in the past.

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Click to view the article Andrew Lucas The impact of changing reporting line
4th July 2019 Sign in to MyJinfo or create an account be able to star items

We interview an information manager who has changed reporting line, to find out how that impacted on their services, stakeholders and how the information centre was valued and perceived. The article also includes tips and recommendations for others who may face a shift in reporting line.

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Click to view the article Robin Neidorf Insight 1 from Research Focus on benchmarking - the most important variable may surprise you
1st July 2019 Sign in to MyJinfo or create an account be able to star items

As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation", we identify which is the most influential datapoint for determining the highest value of and potential for your department in your organisation.

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Click to view the item Click to view the item Research Focus Insights and Actions "Benchmark information services - progressing towards transformation"
28th June 2019

Now in its third year, Jinfo's benchmarking Research Focus is a unique resource specific to information professionals and essential for information centres around the world. In this report you'll discover our top three insights from our director of research, Robin Neidorf plus links to help...

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Click to view the item Click to view the item Jinfo benchmarking research 2019
28th June 2019

As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation" , we have added to the previous two years' worth of data in areas including organisational structure, team size, areas of strategic focus and approach to content purchasing and licensing. The...

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Click to view the article Robin Neidorf Documenting the value chain (part 6 - smarter decisions)
28th June 2019 Sign in to MyJinfo or create an account be able to star items

We know that information expertise is a prerequisite when it comes to helping us make smarter decisions but being able to evidence this and measure its impact over time can be problematic. What we can do is try and document the characteristics of the environment in which this goal is achieved and how information services contribute to creating those characteristics, this article looks at how we can set about doing this.

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Click to view the article Robin Neidorf Documenting the value chain (part 5 - transparency)
27th June 2019 Sign in to MyJinfo or create an account be able to star items

Although information teams have long known that their services are essential to creating transparent business operations, it is difficult to demonstrate those contributions through metrics. Breaking down what it means to be "transparent", and then documenting your contributions to those smaller elements goes a long way towards making your value more visible and quantifiable, Robin Neidorf explains how to achieve this.

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