Suppliers have made great progress in developing their technology over recent years but there are still significant challenges for users and buyers within organisations when faced with creating successful solutions for integrating content. A recent Jinfo webinar explored some of the issues involved and guest panel speakers from Northern Light and Comintelli shared their experiences on some of the challenges they've encountered when implementing content solutions and highlights some of the obstacles information professionals are likely to face.
The insights from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence", are now available. Find out how to develop an information centre of excellence.
Setting aside time for strategic planning when projects demand all of your time is challenging. In a recent Jinfo Community session, participants looked at how integrating strategy discussions into stakeholder and team member meetings can help you discover which workflows, products, and services need to be developed or discontinued to align with your future goals, as well as some practical next steps you can follow.
Benchmarking and measuring your information service against others is essential in order to move forwards and progress. The second year of Jinfo's unique benchmarking research examines the key facets which can transform information centres from transactional to strategic and...
Comparing our information services to others and looking at how we might improve or alter our services, structure and measures of value are at the heart of our Research Focus, "Benchmark information roles - Jinfo models of excellence". This article highlights some of the articles, interviews, models, webinars and Community sessions within the Research Focus and which organisations can use as fuel for innovation.
As part of Jinfo's Research Focus, "Benchmark information roles - optimise your structure" , we conducted a survey plus in-depth interviews to document how information expertise is applied in different organisations, regardless of the industry, size of the team, or presence of a formal...
Many information professionals struggle to get their project implemented and in this article Martin Murtland explains the product development process and how you can effectively sell your project. He gives an overview of the software development methodologies and some of the drawbacks as well as some practical steps you can take to ensure success.
In the final part of Jinfo's benchmarking research, director of research, Robin Neidorf, analyses how the most successful information teams actively manage and develop their strategy, measurement metrics and budget. She reports on areas such as frequency of strategy updates, measurement of staff time on various activities, use of workflow and other efficiency tools, and breakdown of budget for content licensing.
This Jinfo maturity model for value-based operations runs through five facets of a value-based information service and helps you identify where you are in terms of stakeholder relations, and data and processes. Produced by Robin Neidorf
In the third part of Jinfo's benchmarking research we report on questions around how the information team interacts with the business, including customer base, how they work with other departments, comparison of key customer groups by industry, and descriptions of services offered.
Constant change is a fact of life in the information profession today and the pace of change is not slowing down. In a recent webinar, Jinfo's director of research, Robin Neidorf, discussed how team leaders can not only survive, but thrive, at a time when strategy, services and operations are all evolving. She described a structure used by many successful information teams to think about everyday tasks, and three factors that are critical to success in a fast-changing environment.
In the second part of Jinfo's benchmarking research exploring information roles and services, we look at where information expertise lies within an organisation, what the options are for reporting lines and operational structures, and consider the range of services an information team provides, as well as team size. The data will help information teams conduct an initial check against other teams in their industries and highlight how an individual team is resourced in relation to its peers.
The old model of a centralised information or research centre which acts as the gatekeeper of high-quality resources no longer reflects what's happening in most organisations today. However, there is still a need for experts on third-party sources and measuring the value of information resources so as part of this year's research Jinfo decided to document how information expertise is applied in different organisations, irrespective of industry, team size or whether they have a formal information centre. This article outlines how we set about carrying out the research, and how we were able to extract meaningful data from our findings.
Are you struggling to reshape your team or processes to better service high-value information work? This Jinfo model details four facets of team management that will allow you to scale services and optimise your team's capacity. Produced by Robin Neidorf
Clarivate Analytics is a global leader in the provision of insights and analytics and has many established brands including Web of Science, EndNote, InCites, Cortellis, Derwent, CompuMark, MarkMonitor and Techstreet. Jinfo recently interviewed Jan Reichelt, newly-appointed managing director of Clarivate's citation index and discovery platform Web of Science, to find out a bit more about the company's flagship products, including its newest acquisitions, Kopernio and Publons.
Usage and adoption metrics are often used by information services and knowledge professionals to measure the success of their service or platforms. However, such metrics may have questionable value when benchmarked against other organisations because the numbers are often not directly comparable and have little meaning outside the context of the organisation they are from. Qualitative comparisons tend to have more value. In this article Steve Bynghall looks at how to get the most value from metrics and improve your information service.
We recently gave an overview of the frameworks researchers can use to help them structure their work and this article explores further Porter's Five Forces model and how it can be used to address important questions by giving tips on the best primary and secondary sources available. It also covers the threat of new entrants and substitutes, bargaining powers of buyers and the competitive landscape.
Information teams of the future will have different responsibilities and will need a whole new set of skills as a result. In a recent Jinfo webinar, guest presenter Kim Dority outlined the range of necessary new skills and compared them to an information professional's existing skill set. She presented ideas on how to develop these skills within teams and how this would make them more valued in their organisations as a result.
Information professionals have a range of skills at their disposal to deliver information services within their organisations, but it can be quite demoralising when those skills aren't recognised. It's essential to stand out and make your voice heard and this article looks at what it takes to be an effective communicator and get your message across. It also shows you how to successfully collaborate with others to do this and offers many useful tips to put this all into practice.
Almost half of all failed projects are caused by poor decision-making, so the importance of good project management (PM) skills, particularly for information professionals, is paramount, Yulia Aspinall explains.
This Research Focus provides tools, research and the original data you need in order to benchmark your information service against peers. (July - September 2018).
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Latest: Jinfo Newsletter No.498 11 Jul 2018
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