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Click to view the article Yulia Aspinall How does Jinfo's benchmarking research apply to pharma?
10th September 2018 Sign in to MyJinfo or create an account be able to star items

Senior information managers from pharmaceutical and life science sectors were invited to join an online Community session to discuss the results of Jinfo's Research Focus, "Benchmarking information roles - Jinfo models of excellence". This article looks in more depth at some of the key research findings and offers several tips on practical application of the research.

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Click to view the article James Griggs The enduring power of the newsletter
28th August 2018 Sign in to MyJinfo or create an account be able to star items

Internal newsletters have proved to be a resilient offering for information teams despite the proliferation of automated alerts. James Griggs and Natasha Murray, research managers at Deloitte, describe why this is the case and set out the steps you need to take in order to produce an effective newsletter.

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Click to view the article Rebecca Gebhardt Brizi What problem does your information centre solve?
20th August 2018 Sign in to MyJinfo or create an account be able to star items

How can an information department develop its work processes so that it's constantly providing value to the larger organisation? This is something Jinfo set out to explore in a recent Community session and this article looks at some of the issues raised including how to define value, how to incorporate it into the work you do and some practical tips on future-proofing your work and aligning with corporate goals.

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Click to view the article Sophie Alexander Jinfo feedback - AI in information and knowledge centres
16th August 2018 Sign in to MyJinfo or create an account be able to star items

Jinfo recently answered a customer query about implementation of AI in libraries and knowledge management areas. Here we present some of our most recent content in this area along with coverage of vendor strategies around AI.

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Click to view the article Robin Neidorf Jinfo for information strategy
9th August 2018 Sign in to MyJinfo or create an account be able to star items

Which variables contribute to information centre and services success - and how much are they influenced by industry, reporting line and staffing? Jinfo's director of research, Robin Neidorf, highlights research and resources from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence", as well as tools and articles to help you extend your influence and communicate better.

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Click to view the article Graham Southorn How to benchmark your information team in 2018
2nd August 2018 Sign in to MyJinfo or create an account be able to star items

Comparing our information services to others and looking for ways to improve them is vital for any information team. A recent webinar focused on Jinfo's benchmarking research in this area and this article reports on its findings, looking specifically at the data provided by information teams in relation to reporting lines, services and customers, and measuring value, and how they use it to demonstrate value to their organisations.

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Click to view the article Catherine Dhanjal Don't miss our webinars and Community sessions on benchmarking
1st August 2018 Sign in to MyJinfo or create an account be able to star items

Join our webinar and Community sessions and find out how you could apply the learnings from our benchmarking research to your organisation.

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Click to view the article Robin Neidorf Insight 3 from Research Focus on benchmarking - you can measure value
27th July 2018 Sign in to MyJinfo or create an account be able to star items

The final insight from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence" is around measuring and influencing the value you bring to the organisation. Find out more from our director of research, Robin Neidorf.

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Click to view the article Robin Neidorf Insight 2 from Research Focus on benchmarking - leverage technology
23rd July 2018 Sign in to MyJinfo or create an account be able to star items

The second insight from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence" is around using technology to save time and create value-add. Find out more from our director of research, Robin Neidorf.

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Click to view the article Louise Brookes What should you look for in a leading edge current awareness platform?
17th July 2018 Sign in to MyJinfo or create an account be able to star items

Suppliers have made great progress in developing their technology over recent years but there are still significant challenges for users and buyers within organisations when faced with creating successful solutions for integrating content. A recent Jinfo webinar explored some of the issues involved and guest panel speakers from Northern Light and Comintelli shared their experiences on some of the challenges they've encountered when implementing content solutions and highlights some of the obstacles information professionals are likely to face.

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Click to view the article Robin Neidorf Insight 1 from Research Focus - design your future
17th July 2018 Sign in to MyJinfo or create an account be able to star items

The insights from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence", are now available. Find out how to develop an information centre of excellence.

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Click to view the article Helen Josephine Carving out time for strategic thinking
13th July 2018 Sign in to MyJinfo or create an account be able to star items

Setting aside time for strategic planning when projects demand all of your time is challenging. In a recent Jinfo Community session, participants looked at how integrating strategy discussions into stakeholder and team member meetings can help you discover which workflows, products, and services need to be developed or discontinued to align with your future goals, as well as some practical next steps you can follow.

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Click to view the item Click to view the item Research Focus Insights and Actions "Benchmark information roles - Jinfo models of excellence"
Friday, 13th July 2018

Benchmarking and measuring your information service against others is essential in order to move forwards and progress.  The second year of Jinfo's unique benchmarking research examines the key facets which can transform information centres from transactional to strategic and...

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Click to view the article Andrew Lucas Guide to value in the Jinfo Research Focus on benchmarking models
9th July 2018 Sign in to MyJinfo or create an account be able to star items

Comparing our information services to others and looking at how we might improve or alter our services, structure and measures of value are at the heart of our Research Focus, "Benchmark information roles - Jinfo models of excellence". This article highlights some of the articles, interviews, models, webinars and Community sessions within the Research Focus and which organisations can use as fuel for innovation.

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Click to view the item Click to view the item Jinfo benchmarking research 2018
Thursday, 5th July 2018

As part of Jinfo's  Research Focus, "Benchmark information roles - Jinfo models of excellence" , we conducted a survey plus in-depth interviews to document how information expertise is applied in different organisations, regardless of the industry, size of the team, or presence of a...

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Click to view the article Martin Murtland How to get your project on the product development roadmap
3rd July 2018 Sign in to MyJinfo or create an account be able to star items

Many information professionals struggle to get their project implemented and in this article Martin Murtland explains the product development process and how you can effectively sell your project. He gives an overview of the software development methodologies and some of the drawbacks as well as some practical steps you can take to ensure success.

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Click to view the article Robin Neidorf Jinfo benchmarking research (part 4 - strategy, value and vendors)
2nd July 2018 Sign in to MyJinfo or create an account be able to star items

In the final part of Jinfo's benchmarking research, director of research, Robin Neidorf, analyses how the most successful information teams actively manage and develop their strategy, measurement metrics and budget. She reports on areas such as frequency of strategy updates, measurement of staff time on various activities, use of workflow and other efficiency tools, and breakdown of budget for content licensing. 

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Click to view the item Click to view the item Jinfo model - maturity model for value-based operations
Friday, 29th June 2018

This Jinfo maturity model for value-based operations runs through five facets of a value-based information service and helps you identify where you are in terms of stakeholder relations, and data and processes. Produced by Robin Neidorf  

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Click to view the article Robin Neidorf Jinfo benchmarking research (part 3 - customers and adjacent services)
28th June 2018 Sign in to MyJinfo or create an account be able to star items

In the third part of Jinfo's benchmarking research we report on questions around how the information team interacts with the business, including customer base, how they work with other departments, comparison of key customer groups by industry, and descriptions of services offered.

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Click to view the article Graham Southorn Creating the conditions for information centre success
26th June 2018 Sign in to MyJinfo or create an account be able to star items

Constant change is a fact of life in the information profession today and the pace of change is not slowing down. In a recent webinar, Jinfo's director of research, Robin Neidorf, discussed how team leaders can not only survive, but thrive, at a time when strategy, services and operations are all evolving. She described a structure used by many successful information teams to think about everyday tasks, and three factors that are critical to success in a fast-changing environment.

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