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Click to view the article Robin Neidorf Jinfo for content purchasing
9th July 2019 Sign in to MyJinfo or create an account be able to star items

Find out how you can adapt your thinking and approach to licensing to make the most of today's data options, and how the business context for value varies based on organisational goals and other factors.

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Click to view the article Andrew Lucas Guide to value in the Jinfo Research Focus - benchmark information services
5th July 2019 Sign in to MyJinfo or create an account be able to star items

Jinfo contributing editor Andrew Lucas provides an overview of the articles, models, research and tools published within the Jinfo Research Focus, "Benchmark information services - progressing towards transformation", looking at areas from the importance of tracking time to reporting lines and how to identify your peer group for benchmarking.

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Click to view the item Click to view the item Documenting the value chain
5th July 2019

As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation" , we look at how the information team adds value to the business in six different areas, from growing revenue to smarter decisions. In each area we identify the steps you take in the value...

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Click to view the article Sophie Alexander Why time measurement matters
5th July 2019 Sign in to MyJinfo or create an account be able to star items

American Financial Group's Information Research Centre explains the benefits they find of tracking time, from demonstrating value to identifying most engaged customer groups. They also highlight the tool they use and the downfall of the tools they've used in the past.

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Click to view the article Andrew Lucas The impact of changing reporting line
4th July 2019 Sign in to MyJinfo or create an account be able to star items

We interview an information manager who has changed reporting line, to find out how that impacted on their services, stakeholders and how the information centre was valued and perceived. The article also includes tips and recommendations for others who may face a shift in reporting line.

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Click to view the article Robin Neidorf Insight 1 from Research Focus on benchmarking - the most important variable may surprise you
1st July 2019 Sign in to MyJinfo or create an account be able to star items

As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation", we identify which is the most influential datapoint for determining the highest value of and potential for your department in your organisation.

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Click to view the item Click to view the item Research Focus Insights and Actions "Benchmark information services - progressing towards transformation"
28th June 2019

Now in its third year, Jinfo's benchmarking Research Focus is a unique resource specific to information professionals and essential for information centres around the world. In this report you'll discover our top three insights from our director of research, Robin Neidorf plus links to help...

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Click to view the item Click to view the item Jinfo benchmarking research 2019
28th June 2019

As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation" , we have added to the previous two years' worth of data in areas including organisational structure, team size, areas of strategic focus and approach to content purchasing and licensing. The...

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Click to view the article Robin Neidorf Documenting the value chain (part 6 - smarter decisions)
28th June 2019 Sign in to MyJinfo or create an account be able to star items

We know that information expertise is a prerequisite when it comes to helping us make smarter decisions but being able to evidence this and measure its impact over time can be problematic. What we can do is try and document the characteristics of the environment in which this goal is achieved and how information services contribute to creating those characteristics, this article looks at how we can set about doing this.

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Click to view the article Robin Neidorf Documenting the value chain (part 5 - transparency)
27th June 2019 Sign in to MyJinfo or create an account be able to star items

Although information teams have long known that their services are essential to creating transparent business operations, it is difficult to demonstrate those contributions through metrics. Breaking down what it means to be "transparent", and then documenting your contributions to those smaller elements goes a long way towards making your value more visible and quantifiable, Robin Neidorf explains how to achieve this.

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Click to view the article Robin Neidorf Jinfo benchmarking research (part 4 - content licensing strategy)
27th June 2019 Sign in to MyJinfo or create an account be able to star items

Data for content purchasing and licensing can be very difficult to collate given the differences in how organisations license information, however, Jinfo has been able to create benchmarks around some of the key variables giving us insight into how information teams approach this and we explore some of these approaches in this article.

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Click to view the article Robin Neidorf Documenting the value chain (part 3 - innovation)
26th June 2019 Sign in to MyJinfo or create an account be able to star items

In the third of our six articles on documenting the value chain, we look at innovation and ask what it looks like, as well as exploring some of the requirements and characteristics that contribute to an innovative environment. We also look at what activities you may currently undertake that supports each of the characteristics and requirements of innovation in your organisation and some qualitative insights you can share with stakeholders to give them a clearer picture of the impact your expertise has on it.

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Click to view the article Michael Moore Leadership alignment interviews - engaging your stakeholders around value
26th June 2019 Sign in to MyJinfo or create an account be able to star items

Communicating the value of information services to budget holders and decision-makers is challenging. One way to enhance that communication is to interview leaders in your organisation to show where their ideas align, and where there may be gaps or misalignment. This article looks at how to shape leadership alignment interviews to deepen your engagement with stakeholders, to increase your understanding of their thoughts on value, and to build their buy-in for strategic efforts.

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Click to view the article Robin Neidorf Jinfo benchmarking research (part 3 - services and customers)
26th June 2019 Sign in to MyJinfo or create an account be able to star items

To create meaningful comparisons across information teams you first need to define what the teams do. This is what Jinfo set out to do as part of its benchmarking research and this article highlights some of that data, including what services and activities take place such as contract negotiation and taxonomy development, and in which department, as well as the impact and value of these services.

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Click to view the article Robin Neidorf Documenting the value chain (part 2 - efficiency)
25th June 2019 Sign in to MyJinfo or create an account be able to star items

Whilst it can be difficult to provide meaningful data to demonstrate the impact on efficiency that an information team provides, it is possible to highlight how you help an organisation become more efficient. In the second article on documenting the value chain, we provide practical examples of how information services contribute to efficiency and a useful set of metrics and reporting that can be used to demonstrate this.

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Click to view the article Robin Neidorf Jinfo benchmarking research (part 2 - structure and strategy of department)
25th June 2019 Sign in to MyJinfo or create an account be able to star items

There are many different reporting lines within organisations, such as IT, research and development, marketing, HR and procurement, and Jinfo has previously written about the impact these reporting structures can have on how an information team can deliver value. This article looks more closely at Jinfo's 2019 research on benchmarking, and in particular reporting lines, including some of the common trends, and the importance of strategy in delivering value.

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Click to view the article Robin Neidorf Documenting the value chain (part 1 - growing revenue)
21st June 2019 Sign in to MyJinfo or create an account be able to star items

Winning new business is a crucial part of the business development process but without the valuable input of the information team, this couldn't happen. In the first article on documenting the value chain, we offer practical advice on how information professionals can demonstrate their value in this process and includes useful charts and steps you can take to do this.

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Click to view the article Robin Neidorf Jinfo benchmarking research (part 1 - introduction)
20th June 2019 Sign in to MyJinfo or create an account be able to star items

Jinfo's benchmarking project has amassed three years of data submitted by 82 information teams who have provided data on everything from organisational structure to how they deliver their services and areas of strategic focus. With so much information to draw on, this article provides an overview of what we have learned through analysing this data, including the most important variables to consider when creating the right peer group against which to benchmark any given information team, as well as our findings on reporting structures, provision of services and team capacity.

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Click to view the article Anne Rogers Functional partnerships and information services - how about that IT/IS relationship?
19th June 2019 Sign in to MyJinfo or create an account be able to star items

The subject of how an information service can effectively work with IT is something Jinfo has touched on previously and is still as pertinent as ever. With the ever-increasing pace of technological change and the information department's dependence on IT, Anne Rogers of Cargill takes another look at this area and ask what makes an effective relationship and how you can establish a "functional" relationship with IT.

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Click to view the item Click to view the item Jinfo model - reporting into central strategy
18th June 2019

Although not that common, there's been an increase in the number of information teams reporting into a central strategy group. It offers a strategic approach to addressing the most important cross-departmental challenges of the business and as a result, we're likely to see more organisations...

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