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Lucidea is a leading global provider of knowledge management, collections management and library automation software, providing applications and business-process expertise that helps information-intensive organisations easily collect, organise, share, and use important knowledge assets. It serves...
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Synaptica is a leading provider of enterprise taxonomy and ontology management software tools. Jinfo recently caught up with Dave Clarke, co-founder of the company who also leads research and development, to find out about the company, its products and what makes them unique as well as his thoughts on the future of the industry.
Many organisations are using Office 365. Getting to know Office 365 and its constituent tools can help information and knowledge teams deliver services, as well as provide opportunities to provide expert guidance to help organisations get the most out of Office 365, including Outlook, SharePoint, MS Office, Teams and Skype for Business.
Intranets are a traditional part of the workplace technology landscape but have evolved considerably. This article explores some of the ways intranets have changed and continue to do so, including its move to the cloud, better integrations, and the adoption of artificial intelligence and bots.
The final part of our product review of Knowledge360 from Cipher Systems LLC, an end-to-end competitive intelligence platform designed to support market analysis, we take a look at the product's value, help and training, future development plans, and we also highlight some of the key competitors in the field along with pricing information.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3062
The third part of our product review of Knowledge360 from Cipher Systems LLC, an end-to-end competitive intelligence platform designed to support market analysis, looks at the technological side of the product including customisation features, search and save content and how users can create projects to collaborate. We also focus on its visualisation options, in the form of dashboard widgets, and look at its Web Watch feature and use of machine learning and NLP.
The second part of our product review of Knowledge360 from Cipher Systems LLC, an end-to-end competitive intelligence platform designed to support market analysis, takes an in-depth look at the content available including global and regional data, as well as third-party and internal content. It also explores the company and sandbox dashboards which are the key ways for users to interact with and consume information in Knowledge360.
Knowledge360 from Cipher Systems LLC is a SCIP-certified end-to-end competitive intelligence solution designed to support market analysis. Jinfo last reviewed the product at the end of 2016 and in the first part of our new product review, we outline background on the company and product, look at which products it competes with, who uses it, and why it's proven to be of such value to its users.
In the third part of Jinfo's benchmarking research we report on questions around how the information team interacts with the business, including customer base, how they work with other departments, comparison of key customer groups by industry, and descriptions of services offered.
Query management remains the backbone of many information centres. This Jinfo model identifies key systems and processes from intake through response to management of enquiries. Use this model to identify where your information centre currently sits and how to move towards greater maturity....
What could a browser-based reference and enquiry management system like Altarama's RefTracker do for your organisation?
The final part of our product review of Altarama's RefTracker, a browser-based reference and request management system, looks at the value and flexibility of the product and in particular how it can be evolved over time. The help options are also explored as well as its competition, including EOS International, Lucidea's SydneyPlus, InMagic and Softlink's Illumin, Compendium's DeskTracker and Priory Solutions' Quest.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2990
Part three of our product review of Altarama's RefTracker, a browser-based reference and enquiry management system, looks at the options available when setting up the product, a detailed look at how enquiries are dealt with, as well as a closer look at the knowledge database and the many reports that are available for output.
In the second part of our product review of Altarama's RefTracker, a browser-based reference and request management system, we look at the wide variety of sources that can be added to this enquiry management system, as well as the ability to create a knowledge database to help save time. We also highlight the many language options available within the product and how this benefits an organisation.
RefTracker from Altarama is a browser-based reference and request management system and is used globally by libraries, museums and archive services, as well as a host of corporate clients in sectors such as banking and finance, defence, energy, healthcare, insurance, law, manufacturing, media, pharma and publishing. In the first part of our product review, we take a closer look at the product and company behind it as well as some of the ways it can benefit an organisation, who its key competitors are and how the product is likely to evolve in the near future.
Altarama's RefTracker is a browser-based reference and enquiry management system whose clients are based all over the world in corporate clients from banking, finance, defence, energy, healthcare, insurance, law, manufacturing, media and pharmaceuticals as well as libraries, museums, federal and...
When analytics projects don't deliver it's usually because the use-case wasn't clearly defined and insufficient thought went into measuring the benefits. In a recent Jinfo webinar, Marc Vollenweider of Evalueserve took a detailed look at everything that goes into defining a use-case, as well as the future role of information professionals in the brave new world of data analytics.
The traditional view of information management as the acquisition, organisation and distribution of information is gradually changing and information managers will increasingly have to deal with unpredictability in their work. This article suggests that information managers will become curators of information and arrangers of knowledge in context and looks at ways they can mitigate the growing complexity.
This market landscape looks at six key institutions that offer either certificates or non-MLIS Master's degrees. All courses support online learning which makes them accessible to working professionals globally.
Master of Science in Information and Knowledge Strategy - Columbia...
Information teams now provide services and benefits to stakeholders in new ways and offer more customised services to users. Traditional library and information science courses have also adapted and evolved to meet the needs of employers. This article looks at the information professional's need to stay current with new technologies and master collaboration skills, and how continuous learning is required to remain relevant and valuable to the organisation.
"The Information Centre of Excellence - commercial, consultative, collaborative"
Jinfo's flexible model of the Information Centre of Excellence provides a framework for any information team - any size, industry, or range of services - to operate nimbly in our changing world. (January - March 2020).
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