Knowledge management
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Click to view the article Steve Bynghall Why it's worth getting to know Office 365
23rd November 2018 Sign in to MyJinfo or create an account be able to star items

Many organisations are using Office 365. Getting to know Office 365 and its constituent tools can help information and knowledge teams deliver services, as well as provide opportunities to provide expert guidance to help organisations get the most out of Office 365, including Outlook, SharePoint, MS Office, Teams and Skype for Business.

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Click to view the article Steve Bynghall Nine ways intranets are evolving
12th November 2018 Sign in to MyJinfo or create an account be able to star items

Intranets are a traditional part of the workplace technology landscape but have evolved considerably. This article explores some of the ways intranets have changed and continue to do so, including its move to the cloud, better integrations, and the adoption of artificial intelligence and bots.

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Click to view the article Scott Vine Product review of Knowledge360 from Cipher Systems (value - help & training; competitors; development; pricing)
3rd October 2018 Sign in to MyJinfo or create an account be able to star items

The final part of our product review of Knowledge360 from Cipher Systems LLC, an end-to-end competitive intelligence platform designed to support market analysis, we take a look at the product's value, help and training, future development plans, and we also highlight some of the key competitors in the field along with pricing information.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3062

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Click to view the article Scott Vine Product review of Knowledge360 from Cipher Systems (technology - search & user interface; outputs & alerts; administration)
2nd October 2018 Sign in to MyJinfo or create an account be able to star items

The third part of our product review of Knowledge360 from Cipher Systems LLC, an end-to-end competitive intelligence platform designed to support market analysis, looks at the technological side of the product including customisation features, search and save content and how users can create projects to collaborate. We also focus on its visualisation options, in the form of dashboard widgets, and look at its Web Watch feature and use of machine learning and NLP.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3062

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Click to view the article Scott Vine Product review of Knowledge360 from Cipher Systems (sources - content & coverage)
1st October 2018 Sign in to MyJinfo or create an account be able to star items

The second part of our product review of Knowledge360 from Cipher Systems LLC, an end-to-end competitive intelligence platform designed to support market analysis, takes an in-depth look at the content available including global and regional data, as well as third-party and internal content. It also explores the company and sandbox dashboards which are the key ways for users to interact with and consume information in Knowledge360.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3062

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Click to view the article Scott Vine Product review of Knowledge360 (key advantages; introduction; contact details)
27th September 2018 Sign in to MyJinfo or create an account be able to star items

Knowledge360 from Cipher Systems LLC is a SCIP-certified end-to-end competitive intelligence solution designed to support market analysis. Jinfo last reviewed the product at the end of 2016 and in the first part of our new product review, we outline background on the company and product, look at which products it competes with, who uses it, and why it's proven to be of such value to its users.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3062

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Click to view the article Robin Neidorf Jinfo benchmarking research (part 3 - customers and adjacent services)
28th June 2018 Sign in to MyJinfo or create an account be able to star items

In the third part of Jinfo's benchmarking research we report on questions around how the information team interacts with the business, including customer base, how they work with other departments, comparison of key customer groups by industry, and descriptions of services offered.

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Click to view the article Victoria Alford RefTracker - for efficient enquiry management
1st May 2018 Sign in to MyJinfo or create an account be able to star items

What could a browser-based reference and enquiry management system like Altarama's RefTracker do for your organisation?

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Click to view the article Scott Vine Product review of RefTracker from Altarama (value - help & training; competitors; development; pricing)
26th April 2018 Sign in to MyJinfo or create an account be able to star items

The final part of our product review of Altarama's RefTracker, a browser-based reference and request management system, looks at the value and flexibility of the product and in particular how it can be evolved over time. The help options are also explored as well as its competition, including EOS International, Lucidea's SydneyPlus, InMagic and Softlink's Illumin, Compendium's DeskTracker and Priory Solutions' Quest.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2990

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Click to view the article Scott Vine Product review of RefTracker from Altarama (technology - search & user interface; outputs & alerts; administration)
25th April 2018 Sign in to MyJinfo or create an account be able to star items

Part three of our product review of Altarama's RefTracker, a browser-based reference and enquiry management system, looks at the options available when setting up the product, a detailed look at how enquiries are dealt with, as well as a closer look at the knowledge database and the many reports that are available for output.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2990

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Click to view the article Scott Vine Product review of RefTracker from Altarama (sources - content & coverage)
24th April 2018 Sign in to MyJinfo or create an account be able to star items

In the second part of our product review of Altarama's RefTracker, a browser-based reference and request management system, we look at the wide variety of sources that can be added to this enquiry management system, as well as the ability to create a knowledge database to help save time. We also highlight the many language options available within the product and how this benefits an organisation.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2990

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Click to view the article Scott Vine Product review of RefTracker from Altarama (key advantages; introduction; contact details)
23rd April 2018 Sign in to MyJinfo or create an account be able to star items

RefTracker from Altarama is a browser-based reference and request management system and is used globally by libraries, museums and archive services, as well as a host of corporate clients in sectors such as banking and finance, defence, energy, healthcare, insurance, law, manufacturing, media, pharma and publishing. In the first part of our product review, we take a closer look at the product and company behind it as well as some of the ways it can benefit an organisation, who its key competitors are and how the product is likely to evolve in the near future.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2990

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Click to view the item Click to view the item Product review of RefTracker from Altarama
Monday, 23rd April 2018

Altarama's RefTracker is a browser-based reference and enquiry management system whose clients are based all over the world in corporate clients from banking, finance, defence, energy, healthcare, insurance, law, manufacturing, media and pharmaceuticals as well as libraries, museums, federal and...

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Click to view the article Graham Southorn The benefits of analytics and how to create a use-case
5th April 2018 Sign in to MyJinfo or create an account be able to star items

When analytics projects don't deliver it's usually because the use-case wasn't clearly defined and insufficient thought went into measuring the benefits. In a recent Jinfo webinar, Marc Vollenweider of Evalueserve took a detailed look at everything that goes into defining a use-case, as well as the future role of information professionals in the brave new world of data analytics.

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Click to view the article John Orosa What will information management look like in 10 years?
8th March 2018 Sign in to MyJinfo or create an account be able to star items

The traditional view of information management as the acquisition, organisation and distribution of information is gradually changing and information managers will increasingly have to deal with unpredictability in their work. This article suggests that information managers will become curators of information and arrangers of knowledge in context and looks at ways they can mitigate the growing complexity.

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Click to view the item Click to view the item Market landscape - continuing education programmes
Tuesday, 13th February 2018

This market landscape looks at six key institutions that offer either certificates or non-MLIS Master's degrees. All courses support online learning which makes them accessible to working professionals globally. Master of Science in Information and Knowledge Strategy - Columbia...

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Click to view the article Helen Josephine Preparing information professionals for the future workplace
12th February 2018 Sign in to MyJinfo or create an account be able to star items

Information teams now provide services and benefits to stakeholders in new ways and offer more customised services to users. Traditional library and information science courses have also adapted and evolved to meet the needs of employers. This article looks at the information professional's need to stay current with new technologies and master collaboration skills, and how continuous learning is required to remain relevant and valuable to the organisation.

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Click to view the article Clare Painter Copyright considerations when reusing content
5th January 2018 Sign in to MyJinfo or create an account be able to star items

When planning to use someone else's content, it's important to know whether it's protected by copyright. This article looks at the different types of content that may be used and when copyright might apply. It covers open access material and the various Creative Commons licences that are available and what to do when multiple layers of copyright apply.

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Click to view the item Click to view the item Overview - Usecasehub from Evalueserve
Friday, 15th December 2017

In this overview we report on our early insight into Evalueserve's beta product, Usecasehub. The tool is designed to create a process framework for your company's portfolio of analytics projects from idea generation through to measurement. It's aimed at improving results, speed of time-to-market...

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Click to view the article Robin Neidorf Part 2 - a closer look at Usecasehub (technology, value)
13th December 2017 Sign in to MyJinfo or create an account be able to star items

We delve further into Usecasehub, a tool from Evalueserve to govern and evaluate the success of analytics use-cases. We examine the user interface for data analytics and heads of department, how it can aid collaboration, be customised and implemented. Competitors such as Lucidea and SharePoint are highlighted along with evaluation of the value that a purpose-built solution like Usecasehub can bring.

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