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Click to view the article Elizabeth Trudell Jinfo discovery report (part 2 - providing a single point of entry for search)
25th May 2018 Sign in to MyJinfo or create an account be able to star items

In the second of four articles reporting on the results of Jinfo's 2018 research project to explore goals for content discovery in STEM research environments, this article delves into the current deployment of systems and tools for a single point of entry for search. It reviews services currently in use and future plans. It closes with a summary of key perceptions and concerns for implementation along with some anticipated trends.

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Click to view the article Elizabeth Trudell Jinfo discovery report (part 1 - comparing top goals for content discovery)
24th May 2018 Sign in to MyJinfo or create an account be able to star items

Jinfo has just completed a research project to explore goals for content discovery. The project was designed to explore and contrast how information centres managing STEM collections approach three key goals for content discovery as uncovered in a 2017 survey on the topic.

This article provides an overview of the survey carried out as part of the research. It reviews survey respondents demographics and compares responses to a set of questions about resource allocation and technology/solution vendors for each of the three goals.

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Click to view the article Andrew Lucas Q&A with NERA - using Altarama RefTracker to manage information flow
22nd May 2018 Sign in to MyJinfo or create an account be able to star items

Jinfo spoke to Barbara Hirsh, director of Information Resources & Knowledge Management at NERA Economic Consulting, along with two of her colleagues to find out a bit more about the group and how they use Altarama's RefTracker, a browser-based reference and enquiry management system, to manage the information flow to and from its staff. She spoke about why they started using RefTracker, how they use it along with some of the benefits it offers.

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Click to view the article Yulia Aspinall Why project management is an essential skill for information professionals
18th May 2018 Sign in to MyJinfo or create an account be able to star items

Almost half of all failed projects are caused by poor decision-making, so the importance of good project management (PM) skills, particularly for information professionals, is paramount, Yulia Aspinall explains.

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Click to view the article Willem Noorlander Measuring ROI for information services and professionals - an alternative point of view
14th May 2018 Sign in to MyJinfo or create an account be able to star items

This article looks at how return on investment (ROI) is measured in the information profession and explores some of the changes that have taken place over the past 15 years, how to best measure ROI and what information professionals need to deliver high value.

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Click to view the article Victoria Alford Data analytics and licensing, and the role of information professionals
14th May 2018 Sign in to MyJinfo or create an account be able to star items

Find out how Jinfo's resources relevant to data analytics could help you develop a use-case, get to the heart of licensing matters and ensure you're involved in organisation-wide projects.

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Click to view the article Victoria Alford InfoNgen - setting the standard for semantic web discovery?
11th May 2018 Sign in to MyJinfo or create an account be able to star items

What does current awareness and discovery portal InfoNgen offer competitive and market intelligence professionals?

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Click to view the article Graham Southorn Where do information professionals still beat AI?
4th May 2018 Sign in to MyJinfo or create an account be able to star items

With artificial intelligence (AI) becoming ever more sophisticated, its role in research is certain to grow considerably in the coming years. Yet AI is nowhere near matching human intelligence in some areas, and that's likely to remain the case for the foreseeable future.  A recent Jinfo webinar looked at ways in which information professionals can forge the most effective partnerships with machines in order to make their teams fit for the future.

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Click to view the article Victoria Alford RefTracker - for efficient enquiry management
1st May 2018 Sign in to MyJinfo or create an account be able to star items

What could a browser-based reference and enquiry management system like Altarama's RefTracker do for your organisation?

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Click to view the article Irene Koren How to build a good issue tree for your research
1st May 2018 Sign in to MyJinfo or create an account be able to star items

Issue trees are often used in consulting to structure a project. This article highlights when you can use them in your daily research, how to make them and explains some of the advantages of using them. It also gives some examples and tools you can use to help you build an issue tree.

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Click to view the article Scott Vine Product review of RefTracker from Altarama (value - help & training; competitors; development; pricing)
26th April 2018 Sign in to MyJinfo or create an account be able to star items

The final part of our product review of Altarama's RefTracker, a browser-based reference and request management system, looks at the value and flexibility of the product and in particular how it can be evolved over time. The help options are also explored as well as its competition, including EOS International, Lucidea's SydneyPlus, InMagic and Softlink's Illumin, Compendium's DeskTracker and Priory Solutions' Quest.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2990

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Click to view the article Scott Vine Product review of RefTracker from Altarama (technology - search & user interface; outputs & alerts; administration)
25th April 2018 Sign in to MyJinfo or create an account be able to star items

Part three of our product review of Altarama's RefTracker, a browser-based reference and enquiry management system, looks at the options available when setting up the product, a detailed look at how enquiries are dealt with, as well as a closer look at the knowledge database and the many reports that are available for output.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2990

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Click to view the article Graham Southorn What does GDPR add to the Data Protection Act?
24th April 2018 Sign in to MyJinfo or create an account be able to star items

In February, SLA Europe president, Katharine Schopflin, presented a webinar in which she examined the imminent changes to existing data protection legislation. This article presents some of the highlights from this webinar and looks at some of the myths around the General Data Protection Regulation (GDPR) and what organisations need to do to be compliant.

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Click to view the article Scott Vine Product review of RefTracker from Altarama (sources - content & coverage)
24th April 2018 Sign in to MyJinfo or create an account be able to star items

In the second part of our product review of Altarama's RefTracker, a browser-based reference and request management system, we look at the wide variety of sources that can be added to this enquiry management system, as well as the ability to create a knowledge database to help save time. We also highlight the many language options available within the product and how this benefits an organisation.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2990

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Click to view the article Scott Vine Product review of RefTracker from Altarama (key advantages; introduction; contact details)
23rd April 2018 Sign in to MyJinfo or create an account be able to star items

RefTracker from Altarama is a browser-based reference and request management system and is used globally by libraries, museums and archive services, as well as a host of corporate clients in sectors such as banking and finance, defence, energy, healthcare, insurance, law, manufacturing, media, pharma and publishing. In the first part of our product review, we take a closer look at the product and company behind it as well as some of the ways it can benefit an organisation, who its key competitors are and how the product is likely to evolve in the near future.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2990

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Click to view the item Click to view the item Product review of RefTracker from Altarama
Monday, 23rd April 2018

Altarama's RefTracker is a browser-based reference and enquiry management system whose clients are based all over the world in corporate clients from banking, finance, defence, energy, healthcare, insurance, law, manufacturing, media and pharmaceuticals as well as libraries, museums, federal and...

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Click to view the article Steve Bynghall The evolution of chatbots in the workplace
18th April 2018 Sign in to MyJinfo or create an account be able to star items

Following on from our article last year on the potential value of chatbots in the workplace and specifically for the information profession, this article examines their evolution and highlights some of the latest trends to emerge, including the productisation driven by messaging platforms, the growth of voice assistants and chatbots in information services.

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Click to view the article Helen Josephine Information professionals and their role in analytics use-cases
16th April 2018 Sign in to MyJinfo or create an account be able to star items

Developing a use-case is the most important first step in data analytics projects. A recent Jinfo Community session explored this topic and provided some specific actions you can take to begin or enhance their development. These specific actions will help you and your team create a use-case that includes all of the phases of a data project including: developing the initial project goal, determining what datasets are required and providing provisions for ongoing maintenance.

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Click to view the article Irene Koren Using research frameworks to solve strategic questions
16th April 2018 Sign in to MyJinfo or create an account be able to star items

This article concentrates on three key research frameworks (Porter's Five Forces, PESTEL, and value chain analysis) to illustrate how they can improve the research question and how you can work with them.

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Click to view the article Graham Southorn The benefits of analytics and how to create a use-case
5th April 2018 Sign in to MyJinfo or create an account be able to star items

When analytics projects don't deliver it's usually because the use-case wasn't clearly defined and insufficient thought went into measuring the benefits. In a recent Jinfo webinar, Marc Vollenweider of Evalueserve took a detailed look at everything that goes into defining a use-case, as well as the future role of information professionals in the brave new world of data analytics.

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