"Content is king" used to be the adage but with the easy availability of free content, this is no longer the case. This article looks at the changing consumption patterns of content and particularly the pros and cons of consuming content via software only vendors, such as Comintelli and InfoDesk, as opposed to vendors that provide both software and content, such as Factiva, NewsEdge and Nexis. It also considers user needs and pricing as factors in the decision-making process.
As part of Jinfo's Research Focus, "Intelligence systems - beyond awareness to action" , we surveyed 102 respondents around the world and across a variety of industries about their current awareness resources and services provided. We look at whether Factiva and Nexis still dominate the...
Jinfo's director of research, Robin Neidorf, presents the final part of our current awareness survey results exploring the needs, preferences and goals of information professionals with regard to news content and current awareness provision. This article gives feedback on specific feedback relating to their primary products for current awareness, including Factiva, Nexis, FT, Bloomberg, Westlaw and CEDROM-SNI, as well as platform suppliers InfoDesk and LexisNexis Publisher.
Moving away from spreadsheets, emails and to-do lists can be difficult, but there are tried-and-tested tools available to help you manage subscriptions, project management and enquiries. A recent webinar discussed the challenges that automation can solve, surveyed the tools that can improve workflow, and presented the next steps towards making your centre more strategic.
In the second part of our product review of Wide Narrow, workflow software designed to support the work of an intelligence team, we look at where its content comes from, the inbox, which is the product's content hub as well as how it ensures the quality of this content.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3055
As part of our Research Focus, "Intelligence systems - beyond awareness to action", we present the third part of our current awareness survey results exploring the needs, preferences and goals of information professionals with regard to news content and current awareness provision. This article looks at overall expenses, the breadth and depth of reach of a service, and how much time the information team puts into delivering the service and how it reaches its audience.
Wide Narrow is workflow software designed to support the work of an intelligence team. Jinfo's full product review gives a detailed overview of the product which is used by both small and large companies alike and supports both continuous and ad-hoc intelligence workflows and is highly flexible....
As part of Jinfo's Research Focus, "Intelligence systems - beyond awareness to action", we present part two of our Jinfo current awareness survey in relation to the needs, preferences and goals of information professionals with regard to news content and current awareness provision. This article looks specifically at what information teams rely on for source material to feed systems and what technology and tools are used to support management, delivery and measurement of the service.
It's been ten years since Jinfo first surveyed information professionals to find out about their needs, preferences and goals in relation to news content and current awareness provision. The project has evolved over time to factor in issues relating to the use of technology to improve workflow and enhance ROI, the balance of premium and non-cost sources, and what methods they were using to try and measure the value and impact of current awareness service provision. This article introduces the results from 2018's survey, including areas such as the provision of time and staff.
Iconitel Consulting & Software Services specialises in the management of information resources and offers a unique set of solutions ranging from comprehensive research portfolio management engagements to automated software solutions. Andy Tattersall recently caught up with Iconitel's executive partner, Joanie Olivier, to find out about the company and its products, AREUS and AREUSConnect, and what the future holds.
In the second of a two-part article looking at the differences between current awareness and intelligence platforms and how information professionals interact with the workflow of both systems, Robin Neidorf looks at some of the key suppliers in this area, their product offerings as well as some of the key differences between them.
Keeping on top of the news on customers, competitors, suppliers and the business environment is an ever increasing challenge for information teams to enable their organisations to make informed and better decisions. Over the last 10 years, Jinfo has been observing the evolution of current awareness tools used for this task and following the development of the next generation of tools, which allow for much greater integration of content, user collaboration and variety of outputs, including dashboards and visualisation of data. This article explores the potential for greater customisation and improvements in the process.
Internal newsletters have proved to be a resilient offering for information teams despite the proliferation of automated alerts. James Griggs and Natasha Murray, research managers at Deloitte, describe why this is the case and set out the steps you need to take in order to produce an effective newsletter.
Vable is the provider of the InfoPro solution for current awareness and Vable Inbox to manage and redirect incoming newsletters, alerts and eJournals. Jinfo interviewed its topic specialist Clare Brown to find out more about the company's plans to introduce a managed service, increase its AI capabilities and get its platform adopted in industries beyond the legal sector.
This Jinfo model for intelligence systems is based on our research and analysis of the changes in technology and user expectations impacting on current awareness and resulting in a move towards meeting the higher-value need for intelligence that directly supports business action. We identify the...
This report covers eight companies to watch in different areas of the data analytics field and updates our previous market landscape from 2016: Alteryx Birst Domo QlikView MicroStrategy Pentaho Tableau TIBCO. We provide a brief description of each company...
How best to disseminate information within an organisation is a topic that continually preoccupies information professionals and this article looks at the some of the different variables and approaches that need to be considered to help work out the best channels for effective evaluation of messaging channels.
Jinfo recently answered a customer query about implementation of AI in libraries and knowledge management areas. Here we present some of our most recent content in this area along with coverage of vendor strategies around AI.
We reveal the initial findings from this year's current awareness research, and there's still time to participate and give your views.
In the second of a two-part article on the use of content aggregation services and intelligence platforms and the privacy issues that arise in relation to both the individuals and businesses that deploy those products, Paul Pedley takes a more in-depth look at the potential privacy risks posed by these relationships with vendors in the context of library and information services and how to mitigate those risks by developing a robust plan.
This Research Focus provides tools, research and the original data you need in order to benchmark your information service against peers. (July - September 2018).
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Latest: Jinfo Newsletter No.503 18 Sep 2018
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