What are some of the myths around AI, and should you be using smart technology or cutting-edge technology in your current awareness service or use of intelligence systems?
Compelling prompts from Robin Neidorf, Jinfo's Director of Research, around taking steps to future-proof your current awareness service.
Find out what the final insight from our Research Focus, "Intelligence systems - beyond awareness to action", means for the future of current awareness.
Watch a short video clip of Jinfo's Director of Research, Robin Neidorf, in which she discusses the changing market pressures affecting how information teams create, deliver and measure their current awareness services.
Find out what the second insight from our Research Focus, "Intelligence systems - beyond awareness to action", means for you if you purchase or specify premium news content.
Read the first insight from our Research Focus "Intelligence systems - beyond awareness to action" and find out what the best information teams are doing to stay ahead with current awareness provision.
Keeping on top of news on customers, competitors, marketplace changes and other variables that affect business decisions continues to be one of the biggest and most time-consuming challenges facing information teams. In this Research Focus we examine emerging best practice and how teams are...
Current awareness continues to be a key focus for many information centres with the availability of more options than ever before. This article looks back at some of the content Jinfo has published over recent months in the Research Focus "Intelligence systems - beyond awareness to action", in relation to the provision of current awareness, content aggregation services, and intelligence systems and gives readers a chance to reflect on some of the issues involved when choosing a current awareness or intelligence platform.
Factiva and Nexis remain the leaders in premium products for news and current awareness, over 75% of our research respondents named them as their primary premium product for current awareness. We drilled down and report back on how satisfied they are with their choice of platform, whether they're planning to change product, their views on specifics such as search, content, training, mobile, visualisations, price and more.
As part of Jinfo's Research Focus, "Intelligence systems - beyond awareness to action" , we surveyed 102 respondents around the world and across a variety of industries about their current awareness resources and services provided. We look at whether Factiva and Nexis still dominate the...
Jinfo's director of research, Robin Neidorf, presents the final part of our current awareness survey results exploring the needs, preferences and goals of information professionals with regard to news content and current awareness provision. This article gives feedback on specific feedback relating to their primary products for current awareness, including Factiva, Nexis, FT, Bloomberg, Westlaw and CEDROM-SNI, as well as platform suppliers InfoDesk and LexisNexis Publisher.
As part of our Research Focus, "Intelligence systems - beyond awareness to action", we present the third part of our current awareness survey results exploring the needs, preferences and goals of information professionals with regard to news content and current awareness provision. This article looks at overall expenses, the breadth and depth of reach of a service, and how much time the information team puts into delivering the service and how it reaches its audience.
As part of Jinfo's Research Focus, "Intelligence systems - beyond awareness to action", we present part two of our Jinfo current awareness survey in relation to the needs, preferences and goals of information professionals with regard to news content and current awareness provision. This article looks specifically at what information teams rely on for source material to feed systems and what technology and tools are used to support management, delivery and measurement of the service.
It's been ten years since Jinfo first surveyed information professionals to find out about their needs, preferences and goals in relation to news content and current awareness provision. The project has evolved over time to factor in issues relating to the use of technology to improve workflow and enhance ROI, the balance of premium and non-cost sources, and what methods they were using to try and measure the value and impact of current awareness service provision. This article introduces the results from 2018's survey, including areas such as the provision of time and staff.
Keeping on top of the news on customers, competitors, suppliers and the business environment is an ever increasing challenge for information teams to enable their organisations to make informed and better decisions. Over the last 10 years, Jinfo has been observing the evolution of current awareness tools used for this task and following the development of the next generation of tools, which allow for much greater integration of content, user collaboration and variety of outputs, including dashboards and visualisation of data. This article explores the potential for greater customisation and improvements in the process.
Internal newsletters have proved to be a resilient offering for information teams despite the proliferation of automated alerts. James Griggs and Natasha Murray, research managers at Deloitte, describe why this is the case and set out the steps you need to take in order to produce an effective newsletter.
Vable is the provider of the InfoPro solution for current awareness and Vable Inbox to manage and redirect incoming newsletters, alerts and eJournals. Jinfo interviewed its topic specialist Clare Brown to find out more about the company's plans to introduce a managed service, increase its AI capabilities and get its platform adopted in industries beyond the legal sector.
This Jinfo model for intelligence systems is based on our research and analysis of the changes in technology and user expectations impacting on current awareness and resulting in a move towards meeting the higher-value need for intelligence that directly supports business action. We identify the...
How best to disseminate information within an organisation is a topic that continually preoccupies information professionals and this article looks at the some of the different variables and approaches that need to be considered to help work out the best channels for effective evaluation of messaging channels.
We reveal the initial findings from this year's current awareness research, and there's still time to participate and give your views.
This Research Focus provides tools, research and the original data you need to evaluate your current awareness provision and plot where you are in the movement towards intelligence systems. (October - December 2018).
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Latest: Jinfo Newsletter No.506 08 Nov 2018
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