Research Focus: Benchmark information services - progressing towards transformation (Jul-Sep 2019)
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Click to view the item Click to view the item Community deck - Benchmarking for your sector (finance)
4th October 2019

Download the deck and anonymised notes from our September Community session, "Benchmarking for your sector (finance)". This session walks through Jinfo's benchmarking data, with a focus on what we have learned about information teams in the finance sector. This is the slide deck and speaker...

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Click to view the item Click to view the item Community deck - Benchmarking for your sector (professional services & legal)
26th September 2019

Download the deck and anonymised notes from our September Community session, "Benchmarking for your sector (professional services and legal)". This session walks through Jinfo's benchmarking data, with a focus on what we have learned about information teams in the professional services & legal...

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Click to view the item Click to view the item Webinar deck - measuring your service based on value and impact
19th September 2019

Download the deck and notes from our September webinar, "Measuring your service based on value and impact" led by Rebecca Gebhardt Brizi. This session examines: Defining value: start with the end in mind Characterising what you do in the value chain How do you prove your team's...

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Click to view the article Claire Laybats Go from "what?" to "now what?" - Jinfo Consulting's benchmarking-based assessments
11th September 2019 Sign in to MyJinfo or create an account be able to star items

With benchmarking, the context of data is just as important as the numbers and with Jinfo's valuable benchmarking data we can help you communicate more effectively with stakeholders and customers or find out how our Consulting workshops can help you tailor our insights to your unique situation.

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Click to view the article Robin Neidorf Insight 3 from Research Focus on benchmarking - yes, you can measure impact
27th August 2019 Sign in to MyJinfo or create an account be able to star items

Are you confident that you've got the right metrics in place to demonstrate the value of your information service? Read our blog to doublecheck and find how you can move your metrics to the next level.

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Click to view the item Click to view the item Community deck - benchmarking for your sector (pharma and related industries)
9th August 2019

Download the deck and anonymised notes from our August Community session, "Benchmarking for your sector (pharma and related industries)". This session walks through Jinfo's benchmarking data, with a focus on what we have learned about information teams in the pharma sector. This is the...

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Click to view the item Click to view the item Webinar deck - the impact of reporting structure on your service efficiency
7th August 2019

Download the deck and notes from our July webinar, "The impact of reporting structure on your service efficiency - Jinfo's 2019 benchmarking research", led by Brandy King. This session examines: Our data on reporting lines The strengths and weaknesses of different reporting structures...

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Click to view the article Robin Neidorf Insight 2 from Research Focus on benchmarking - do you have your measurements?
1st August 2019 Sign in to MyJinfo or create an account be able to star items

In order to benchmark your information service against other services you need data. Find out the top three variables you may be missing.

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Click to view the article Andrew Lucas Coping with reorganisation - working with a new reporting line
29th July 2019 Sign in to MyJinfo or create an account be able to star items

The information centre may be subject to sudden changes in reporting lines and often does not get a say in this. But when they do have advance notice, they need to make a good case for themselves to ensure they have a preferred position in any reorganisation. This article highlights some of the challenges faced by information groups who have encountered a shift in reporting line and the importance of creating or updating a strategic plan to ensure it's in alignment with the requirements of the new organisation.

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Click to view the item Click to view the item Community deck - benchmarking for your sector (manufacturing)
23rd July 2019

Download the deck and anonymised notes from our July Community session "Benchmarking for your sector (manufacturing)". This session walks through Jinfo's benchmarking data, with a focus on what we have learned about information teams in the manufacturing sector. This is the slide deck and...

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Click to view the article Andrew Lucas Guide to value in the Jinfo Research Focus - benchmark information services
5th July 2019 Sign in to MyJinfo or create an account be able to star items

Jinfo contributing editor Andrew Lucas provides an overview of the articles, models, research and tools published within the Jinfo Research Focus, "Benchmark information services - progressing towards transformation", looking at areas from the importance of tracking time to reporting lines and how to identify your peer group for benchmarking.

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Click to view the item Click to view the item Documenting the value chain
5th July 2019

As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation" , we look at how the information team adds value to the business in six different areas, from growing revenue to smarter decisions. In each area we identify the steps you take in the value...

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Click to view the article Sophie Alexander Why time measurement matters
5th July 2019 Sign in to MyJinfo or create an account be able to star items

American Financial Group's Information Research Centre explains the benefits they find of tracking time, from demonstrating value to identifying most engaged customer groups. They also highlight the tool they use and the downfall of the tools they've used in the past.

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Click to view the article Andrew Lucas The impact of changing reporting line
4th July 2019 Sign in to MyJinfo or create an account be able to star items

We interview an information manager who has changed reporting line, to find out how that impacted on their services, stakeholders and how the information centre was valued and perceived. The article also includes tips and recommendations for others who may face a shift in reporting line.

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Click to view the article Claire Laybats Plan, communicate and adapt from a foundation in benchmarking
3rd July 2019 Sign in to MyJinfo or create an account be able to star items

How can you use the data from Jinfo's benchmarking research to move your organisation forward?

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Click to view the article Sean DeNora The strategy behind PwC Canada's content portfolio management
3rd July 2019 Sign in to MyJinfo or create an account be able to star items

Sean DeNora of PwC Canada's Research & Insights team gives his tips for solid contract negotiation and examples of where he's used a variety of techniques to negotiate more appropriate contracts for information tools and databases.

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Click to view the article Robin Neidorf Insight 1 from Research Focus on benchmarking - the most important variable may surprise you
1st July 2019 Sign in to MyJinfo or create an account be able to star items

As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation", we identify which is the most influential datapoint for determining the highest value of and potential for your department in your organisation.

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Click to view the item Click to view the item Research Focus Insights and Actions "Benchmark information services - progressing towards transformation"
28th June 2019

Now in its third year, Jinfo's benchmarking Research Focus is a unique resource specific to information professionals and essential for information centres around the world. In this report you'll discover our top three insights from our director of research, Robin Neidorf plus links to help...

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Click to view the item Click to view the item Jinfo benchmarking research 2019
28th June 2019

As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation" , we have added to the previous two years' worth of data in areas including organisational structure, team size, areas of strategic focus and approach to content purchasing and licensing. The...

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Click to view the article Robin Neidorf Documenting the value chain (part 6 - smarter decisions)
28th June 2019 Sign in to MyJinfo or create an account be able to star items

We know that information expertise is a prerequisite when it comes to helping us make smarter decisions but being able to evidence this and measure its impact over time can be problematic. What we can do is try and document the characteristics of the environment in which this goal is achieved and how information services contribute to creating those characteristics, this article looks at how we can set about doing this.

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