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Download the deck and anonymised notes from our August Community session, "Benchmarking for your sector (pharma and related industries)". This session walks through Jinfo's benchmarking data, with a focus on what we have learned about information teams in the pharma sector.
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Download the deck and notes from our July webinar, "The impact of reporting structure on your service efficiency - Jinfo's 2019 benchmarking research", led by Brandy King. This session examines:
Our data on reporting lines
The strengths and weaknesses of different reporting structures...
In order to benchmark your information service against other services you need data. Find out the top three variables you may be missing.
The information centre may be subject to sudden changes in reporting lines and often does not get a say in this. But when they do have advance notice, they need to make a good case for themselves to ensure they have a preferred position in any reorganisation. This article highlights some of the challenges faced by information groups who have encountered a shift in reporting line and the importance of creating or updating a strategic plan to ensure it's in alignment with the requirements of the new organisation.
Download the deck and anonymised notes from our July Community session "Benchmarking for your sector (manufacturing)". This session walks through Jinfo's benchmarking data, with a focus on what we have learned about information teams in the manufacturing sector.
This is the slide deck and...
Jinfo contributing editor Andrew Lucas provides an overview of the articles, models, research and tools published within the Jinfo Research Focus, "Benchmark information services - progressing towards transformation", looking at areas from the importance of tracking time to reporting lines and how to identify your peer group for benchmarking.
As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation" , we look at how the information team adds value to the business in six different areas, from growing revenue to smarter decisions. In each area we identify the steps you take in the value...
American Financial Group's Information Research Centre explains the benefits they find of tracking time, from demonstrating value to identifying most engaged customer groups. They also highlight the tool they use and the downfall of the tools they've used in the past.
We interview an information manager who has changed reporting line, to find out how that impacted on their services, stakeholders and how the information centre was valued and perceived. The article also includes tips and recommendations for others who may face a shift in reporting line.
How can you use the data from Jinfo's benchmarking research to move your organisation forward?
Sean DeNora of PwC Canada's Research & Insights team gives his tips for solid contract negotiation and examples of where he's used a variety of techniques to negotiate more appropriate contracts for information tools and databases.
As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation", we identify which is the most influential datapoint for determining the highest value of and potential for your department in your organisation.
Now in its third year, Jinfo's benchmarking Research Focus is a unique resource specific to information professionals and essential for information centres around the world.
In this report you'll discover our top three insights from our director of research, Robin Neidorf plus links to help...
As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation" , we have added to the previous two years' worth of data in areas including organisational structure, team size, areas of strategic focus and approach to content purchasing and licensing. The...
We know that information expertise is a prerequisite when it comes to helping us make smarter decisions but being able to evidence this and measure its impact over time can be problematic. What we can do is try and document the characteristics of the environment in which this goal is achieved and how information services contribute to creating those characteristics, this article looks at how we can set about doing this.
We find out more about the Scientific Intelligence (SciIntel) group at Sanofi Pasteur, the vaccines division of Sanofi, the global French pharmaceutical company and whether technology innovations such as text mining and options for full text search are enabling them to handle complex queries more efficiently.
Although information teams have long known that their services are essential to creating transparent business operations, it is difficult to demonstrate those contributions through metrics. Breaking down what it means to be "transparent", and then documenting your contributions to those smaller elements goes a long way towards making your value more visible and quantifiable, Robin Neidorf explains how to achieve this.
Data for content purchasing and licensing can be very difficult to collate given the differences in how organisations license information, however, Jinfo has been able to create benchmarks around some of the key variables giving us insight into how information teams approach this and we explore some of these approaches in this article.
This article explores how information professionals help organisations manage risk and how they can better communicate their work in areas such as copyright, terms and conditions, licensing, and ensuring accurate information for decision-taking.
In the third of our six articles on documenting the value chain, we look at innovation and ask what it looks like, as well as exploring some of the requirements and characteristics that contribute to an innovative environment. We also look at what activities you may currently undertake that supports each of the characteristics and requirements of innovation in your organisation and some qualitative insights you can share with stakeholders to give them a clearer picture of the impact your expertise has on it.
"Benchmark information services - progressing towards transformation"
This Research Focus gives you tools, analysis and the original data you need in order to benchmark your information service against peers. (July - September 2019).
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