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Download the deck and anonymised notes from our June webinar "Optimisation as the engine of Information Centre Excellence". In this webinar we draw on our research and content from our Research Focus, "The Information Centre of Excellence", to highlight why you should be moving towards a mindset...
Download the deck and anonymised notes from our June Community session "Attributes of an Information Centre of Excellence". This session explores six key characteristics intrinsic to Information Centres of Excellence and discusses ways to develop them within your information team.
What do you need to do to move your service towards an Information Centre of Excellence?
In this webinar we draw on our original research and creation of the Jinfo model of an Information Centre of Excellence, which identifies the essential components of excellence and helps leaders to...
The Jinfo model of an Information Centre of Excellence calls for information teams to balance two needs: enabling end-users and delivering expert information services.
In this Community session we'll share our research and facilitate discussion on building a strategy that speaks to both of...
An Information Centre of Excellence delivers information and insight throughout an organisation through two primary mechanisms. Discover our articles, reports, webinars and Community sessions which build on Jinfo's flexible model, grounded in years of research, to describe, analyse and explain...
In this market landscape we look at companies and courses offering online learning in three key areas:
AI/data analytics/data science
Leadership and management.
We look at courses from:
As part of Jinfo's Research Focus, "Creating an Information Centre of Excellence" , we surveyed 54 respondents from a range of industries, locations, and organisation sizes.
We asked for their comments on three key strands of service: setting strategy, delivering expert services and...
Through its research, Jinfo has consistently found that strategic planning, team optimisation, and customer communications are vitally important when it comes to evolving into Centres of Excellence, but information teams don't always exhibit these characteristics. This article looks at how to...
Use Jinfo's model to help you run your information centre as a business-within-a-business. Our resources will help you map your information centre and start plotting where you want to make improvements, plus allow you to identify how you want your centre to look in two or three years, and which...
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Focus on Value Chain
Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.
Focus on Risk Assessment
Risk assessment to gauge the ability of your services, team, portfolio and overall value to withstand stress is a required process for a healthy information department.